How I Stopped Losing Leads and Started Booking (With One 10-Word Message)
You know the story…
A potential client reaches out.
They seem excited.
They ask for your rates or details on your offer.
You send it over—maybe you even spend time customizing the response.
And then… nothing.
Ghosted. 👻
It used to leave me spiraling.
Did I price it too high?
Did I say the wrong thing?
Were they just wasting my time?
But here’s what changed everything:
I realized it wasn’t them. It was me.
Not because I wasn’t good at what I do—but because I waited too long to follow up. Or didn’t follow up at all.
💡 Research backs it up:
If you respond within 19 minutes, there's a 90% chance of hearing back.
After 24 hours, that drops to 60%.
After more than 24 hours? Less than 1% chance.
And most creatives fall into that 1%.
So I changed my approach:
🐝 I respond to inquiries quickly (even with a short “Hey! Just saw this. Will reply in detail soon!”).
🐝 I started following up regularly—with kindness, clarity, and no desperation.
🐝 And I crafted a 10-word message that actually gets a response.
It worked.
One ghosted lead replied within 9 minutes. We booked the project that same day.
So I bundled my 3 favorite follow-up messages into a swipe file:
The 10-Word Message That Brings Ghosted Clients Back (Without Sounding Desperate)
👉 Want the swipe file? Email me at hello@ashleyhaun.com
You don’t need to lose another lead because of a silent inbox.
Start reviving those connections—with just 10 words.